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TRULY NATURAL SKIN CARE, HANDMADE IN YAHK B.C.

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EarthWear Privacy Policy

We collect personal information from our customers in the regular course of doing business. This Privacy Policy answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

 

What personal information do you collect about me?

 

We collect the following information about you:

  • Name

  • Address

  • Postal Code

  • Phone Number

  • Email Address

  • Payment card number

  • Payment card expiry date

  • Purchase history

 

When you visit our web site, we also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location

  • what pages you visit on our site and what links you click on

  • what other sites you've visited recently

 

How do you use this information?

 

The main reasons we collect personal information from you are:

  • Customer service

  • Orders

  • Returns

  • To complete a sale/transaction

 

If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery.

 

We also may use your personal information for other, secondary reasons, including:

 

To complete a sale/transaction

  • Name

  • Address

  • Postal Code

  • Phone Number

  • Email Address

  • Payment card number

  • Payment card expiry date

 

Customer service

  • Name

  • Address

  • Postal Code

  • Phone Number

  • Email Address

  • Purchase history


Returns

  • Name

  • Address

  • Postal Code

  • Phone Number

  • Email Address

  • Payment card number

  • Payment card expiry date

  • Purchase history


Orders

  • Name

  • Address

  • Postal Code

  • Phone Number

  • Email Address

  • Payment card number

  • Payment card expiry date

 

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

 

We use regular Malware Scanning.

 

We do not use an SSL certificate. We do not need an SSL because all financial transactions are transferred to a third party in our case Paypal. Paypal holds their own SSL certificate and separate privacy policy.

 

Do we use 'cookies'?

We do not use cookies for tracking purposes.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.  If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders .

 

Sharing of Personal Information with Third Parties

We may also share your personal information with Mail Delivery Services to fulfill orders.

We will also disclose your personal information if we are required by law to do so.

 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called "opting out". By opting out, you can tell us not to collect the information and/or not to share it with other companies.

 

How do I opt out?

If at any time you would like to unsubscribe from receiving future emails, you can email us at

earthwear@sasktel.net and we will promptly remove you from ALL correspondence.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

 

We will notify the users via email

      • Within 1 business day

 

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

How do I get more information?

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact: